*Policy terms are subject to change without prior notice
Booking Deposit: A deposit worth 50% of the selected treatment cost is required to book an appointment. All deposits are payable via e-transfers only.
Cancellations and Reschedules: 24 hour notice is required for all cancellations and reschedules. Cancellations and reschedules reported less than 24 hours prior to your appointment will result in forfeiting your 50% booking deposit. If you would like to cancel or reschedule your appointment please do so at least 24 hours prior to your appointment.
No Shows: The 50% booking deposit will be forfeited in the event you do not show for your appointment time.
Late Arrivals: Please arrive on time for your appointment. All appointments that are 10+ minutes late are deemed a cancellation and will forfeit their 50% booking deposit.
The remaining treatment balance is due after your treatment and is payable by credit/debit card or cash only.